A pioneer in the textile industry since 1991, SPOT Business Systems provides comprehensive SaaS-based solutions that empower textile cleaners to manage their day-to-day operational challenges with ease.

Challenge

To help its extensive customer base to accept payments with ease, SPOT wanted to integrate payment technologies into their software solutions. Initially the ISV selected an incumbent processor to complete the task but quickly realized that the technologies the processor sold lacked the core functional value that its customers needed.

Solution

Clearent by Xplor and SPOT formed a true partnership centered around transparency and trust. It allowed both companies to openly discuss all requirements, carefully evaluate each strategy, and launch an integrated payment solution that put Xplor Spot’s customers first.

Considerations

  • Straightforward integration
  • Quick funding
  • Comprehensive reporting
  • Lending security technologies
  • Outstanding customer service

Timeframe

7-Month Conversion Strategy

Key Results

93%

of Xplor Spot’s Converted

7,000

Terminals
Deployed

1,000

Customers
Trained

Xplor Spot Customers Conversion per Quarter

Partnership Type

Referral Partnership

Hear It First Hand From Clearent’s Partner.

We didn’t get into the business to become payment experts. We got into the business to make great software. Our partnership with Clearent by Xplor allowed us to continue that.

Tom Biedle
General Manager

Article by Clearent by Xplor

First published: August 10 2024

Last updated: October 04 2024