SwipeSimple PAX A920 Activation Guide

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Getting Started With SwipeSimple PAX A920

The PAX A920 is an Android OS based smart mobile terminal that provides a cost-effective option for Clearent’s customers to securely accept payments while making their smart terminals smarter with the power of SwipeSimple.

The A920 delivers the highest payment security and protects transaction privacy, proven through its PCI and NFC Contactless certifications. Packed with the latest PCI PTS 5.x, SRED, and NFC contactless certifications, A920 delivers the highest payment security and protects transaction privacy.

Built In Camera

High definition 5-inch touchscreen display

Multiple network connectivity

High-capacity battery to meet demands across Retail or Hospitality environments

Additional Specs

Processor

ARM Cortex A7 1.1GHz 4 core processor | Cortex-M4

Card Reader Types

MAGNETIC CARD READER | SMART CARD READER | CONTACTLESS

Communications

4G LTE | WiFi | Bluetooth 4.0

Communication Parts

Dual SIM | 1 x Micro USB

External Base Options

Charging Base | Multi-Functional Base | Wireless Base

Physical

L x W x H (inches): 6.92 x 3.07 x 2.24 Weight: 11.3 oz (including battery)

What's In The Box?

Connecting The Device

Step 1

First, if you’re replacing an existing terminal with the PAX A920, you’ll want to make sure that you’ve batched out your old terminal. Once batched, disconnect the old terminal.

Step 2

Before starting, the A920 battery should be fully charged by plugging the USB to micro USB cord to a PC or an AC power supply and then plug the other end with the micro USB connector into the micro USB port on the left side of the terminal. Charge the battery until full.

Power up or power off the terminal by pressing and holding the small rectangle button on the right side of the terminal for 2-4 seconds and then release.

Once on, the terminal will boot to a generic home screen.

Note: the terminal will not boot right into a payment app, but don’t worry it will be selected in a future step.

About the Battery

There is a protective cover on the new battery terminals that must be removed before charging the battery.

Configure Personal Settings

From the device’s Settings menu, edit each setting to best suit the needs of your business. Here are few popular settings we recommend setting right away:

Turning Off The Key Tone Sounds

Select “Settings” from the Home screen.
Choose “Language & input” from the menu and then “Android Keyboard (ASOP)”. Finally, select “Preferences” and slide the tab to turn off “Sound on keypress”.

Setting the Volume and Key Beep

From the “Settings” menu found on the Home screen, select “Sound & notification”.
Under “Notification volume” slide the control to set your desired volume.
To turn off keypad beeps, slide the tab to turn them off under “Key Tone” at the bottom of the list.

Setting Date and Time Zone

Select “Settings” from the Home screen.
Under the System section, choose “Date & time”.
The terminal will come with the auto time zone set to Eastern Time zone and will display in military time.
Slide the tab to turn off Automatic time zone and select the correct time zone.
Finally, slide the “Use 24-hour format” setting off to switch to standard time setting.

Other popular settings include:

Tip Enablement
AutoClose Batch
Invoice Number Prompt
Clerk/Server Prompt
Customized Receipt Trailers

Note: For a complete walkthrough of these configurations including screenshots, please check out the PAX A Series FAQs.

Step 3

Next, determine the best mode of communication for the business.

The PAX A920 has 1 communication method: WI-FI

Wi-Fi Connection

Available access types are DHCP (IP networks), Static, and Manual Proxy. The following instructions include the set up for each of these communication types.

Select “Settings” from the Home screen.
Choose the Wi-Fi option under Wireless & networks
Turn on the Wi-Fi by sliding the tab and then choose the network to connect to.

About the Wi-Fi

Wi-Fi cannot be configured in the file build for the PAX A Series terminals, it must be done on the face of the device itself.

Wi-Fi to DSL Line or Cable Connection

Step 4

Select the SwipeSimple app from the homescreen of the device. Once the app is selected it will launch into the SwipeSimple login screen. Log in using the credentials sent via the SwipeSimple Welcome email.

Note: Look for an email from “Clearent for SwipeSimple account”.

The Welcome email will contain a temporary password and you will be prompted to create a new password when you log in for the first time.

Step 5

Next, test your device by running a sale, return and batch report. Specific instructions on this process can be found in the SwipeSimple PAX QRGs for both the A80 and A920 models.

If all goes well, you should be set up now. If problems persist, check out other resources available in the step below.

Other Resources

Still have questions or need help? Check out the following Quick Reference Guide for detailed steps.