Step 1
First, if you’re replacing an existing terminal with the PAX A920, you’ll want to make sure that you’ve batched out your old terminal. Once batched, disconnect the old terminal.
The PAX A920 is an Android OS based smart mobile terminal that provides a cost-effective option for Clearent’s customers to securely accept payments while making their smart terminals smarter with the power of SwipeSimple.
The A920 delivers the highest payment security and protects transaction privacy, proven through its PCI and NFC Contactless certifications. Packed with the latest PCI PTS 5.x, SRED, and NFC contactless certifications, A920 delivers the highest payment security and protects transaction privacy.
ARM Cortex A7 1.1GHz 4 core processor | Cortex-M4
MAGNETIC CARD READER | SMART CARD READER | CONTACTLESS
4G LTE | WiFi | Bluetooth 4.0
Dual SIM | 1 x Micro USB
Charging Base | Multi-Functional Base | Wireless Base
L x W x H (inches): 6.92 x 3.07 x 2.24 Weight: 11.3 oz (including battery)
First, if you’re replacing an existing terminal with the PAX A920, you’ll want to make sure that you’ve batched out your old terminal. Once batched, disconnect the old terminal.
Before starting, the A920 battery should be fully charged by plugging the USB to micro USB cord to a PC or an AC power supply and then plug the other end with the micro USB connector into the micro USB port on the left side of the terminal. Charge the battery until full.
Power up or power off the terminal by pressing and holding the small rectangle button on the right side of the terminal for 2-4 seconds and then release.
Once on, the terminal will boot to a generic home screen.
Note: the terminal will not boot right into a payment app, but don’t worry it will be selected in a future step.
There is a protective cover on the new battery terminals that must be removed before charging the battery.
From the device’s Settings menu, edit each setting to best suit the needs of your business. Here are few popular settings we recommend setting right away:
Other popular settings include:
Note: For a complete walkthrough of these configurations including screenshots, please check out the PAX A Series FAQs.
Next, determine the best mode of communication for the business.
The PAX A920 has 1 communication method: WI-FI
Available access types are DHCP (IP networks), Static, and Manual Proxy. The following instructions include the set up for each of these communication types.
Wi-Fi cannot be configured in the file build for the PAX A Series terminals, it must be done on the face of the device itself.
Select the SwipeSimple app from the homescreen of the device. Once the app is selected it will launch into the SwipeSimple login screen. Log in using the credentials sent via the SwipeSimple Welcome email.
Note: Look for an email from “Clearent for SwipeSimple account”.
The Welcome email will contain a temporary password and you will be prompted to create a new password when you log in for the first time.
Next, test your device by running a sale, return and batch report. Specific instructions on this process can be found in the SwipeSimple PAX QRGs for both the A80 and A920 models.
If all goes well, you should be set up now. If problems persist, check out other resources available in the step below.
Still have questions or need help? Check out the following Quick Reference Guide for detailed steps.
Option 1, then Option 2 • 7 a.m. – 11 p.m. CST (Monday – Sunday)