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PAX A Series Activation Guide

Let's get you started.

Getting Started with the PAX A80 & PAX A920

Thanks for choosing Clearent and PAX to safely and securely accept payments.

The PAX A80 and A920 smart terminals are Android-based devices that deliver the highest payment security in a sleek, modern design. The PAX A80, the most cost-effective device in the A Series, is a powerful, game-changing countertop device. The A920 combines the full features of an Android tablet with a powerful mobile payment terminal, all in a sleek and compact design.

A Series Table

What's in the Box?

  • PAX A80 Terminal
  • Quick Reference Guide
  • Power Cord & Adapter (2 pieces)
  • Phone Cable
  • Test Paper Roll
  • PAX A920 Terminal
  • Quick Reference Guide
  • AC Power Supply
  • USB to Micro USB Cable
  • Thermal Paper Roll

Connecting the Device

Step 1

Make sure you have batched out the existing or old terminal. Once batched, disconnect the old terminal.

Step 2

If it hasn’t been already, connect the terminal to power by plugging the power cord and adapter into the port on the back of the device labeled “Power”. The power button is located on the front of the device and shares the red cancel button. Hold the power button down for 3-5 seconds then release to turn it on. Once on, the terminal will boot to a generic home screen.

Note: The terminal does not boot right into a payment app. That is selected in a future step.

Step 3

Next, determine the best mode of communication to the Internet. The PAX A80 has 3 different communication methods: Ethernet, Wi-Fi connection and Wi-Fi to DSL line or cable connection. The PAX A920 has 2 communication methods: 4G LTE and WiFi.

About the Wi-Fi

Wi-Fi cannot be configured in the file build for the PAX A Series terminals. It must be done on the face of the device itself.

Ethernet

Plug the connected Ethernet cable into the LAN port on the back of the device. From the Settings menu, select Ethernet and swipe the tab to enable it.

 

Ethernet1

Choose the ETHERNET OPTION to set the Ethernet setup.

Ethernet2

Turn the ETHERNET OPTION ON.

Wi-Fi CONNECTION

Tip: For Wi-Fi connection, have your Wi-Fi network password ready.

 

Available access types are DHCP (IP networks), Static, and Manual Proxy. The following instructions include the set up for each of these communication types.

 

  • Select “Settings” from the Home screen.
  • Choose the Wi-Fi option under Wireless & networks.
  • Turn on the Wi-Fi by sliding the tab and then choose the network.

TIP – For Wi-Fi connection, have your Wi-Fi network password ready.

WiFi1

Turn the Wi-Fi OPTION ON and then choose the network.

WiFi2

Choose the Wi-Fi OPTION to set the Wi-Fi setup.

Wi-Fi to DSL Line or Cable Connection

Step 4

Select the payment app from the home screen of the device. It will either be displayed as “Broadpos Clearent” or “TSYS Sierra”. Once the app is selected it will launch into the payment home menu.

Step 5

Next, test your device by running a sale, return and batch report. Specific instructions on this process can be found in the PAX A80 QRG.

Reprogramming an Existing Device for Same Day Downloads​

If you are a Clearent sales representative or partner, you can reprogram an A Series device if you wish to perform a same-day install for a new merchant. These steps are for terminals being used as a stand-alone device.

Step 1

Click the PAXSTORE icon in the top right of the screen.

Picture1A

Step 2

Click on the circle/arrow icon in the top right.

Picture2A

Step 3

Make sure “Initialization” is chosen.

Step 4

In the TID field, enter the Terminal Configuration Number (TCN) which can be found in the top left corner of the VAR sheet.

Step 5

Click “Next.”